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Total Loyalty Care

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About Rick

Here is what one car dealer says about RL Automotive.

"Rick Law and RL Automotive have always come through for me in every imaginable situation. They are total professionals and are always on top of cutting edge ideas."

Scott Monroe, Owner, Access Companies, Houston, TX

Total Loyalty Care

The biggest problem auto dealers’ face in the upcoming years is customer loyalty. But how do you retain customers? NADA and General Motors recently said one thing…Service Retention.

 
There is one catch…most of us have been in a culture that has not paid attention to this simple fact and now we are paying the price. Average customer retention at car dealerships is 19%. Of the 19%, 80% buy again. So the good news is, we can really have a great situation if we drive our customers into service, because it will drive that same customer back into sales. So, how do we put a fence around our customers….TLC, Total Loyalty Care.

  • TLC puts your customer in a position to touch base with your dealership from the day he takes his delivery of his vechicle.
  • TLC gets your customer is service the incentive to keep coming back to your service department and helps that same customer buy again
  • TLC helps your front end and finance profit soar.
  • TLC also helps your net profit dramatically, many dealers see two hundred to four hundred thousand additional dollars bottom line profit increase per year

Call today and see why TLC is the best profit center for dealers in many years.


Call Toll Free

1-888-295-5314 Ext701

 

 

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